Children’s Health Outreach Enrollment, Utilization and Retention Services

The Children’s Health Outreach, Enrollment, Utilization and Retention Services (CHOEUR) project assists families residing in the Service Planning Area 7 (SPA 7) region of Los Angeles County with enrollment to no-cost or low-cost healthcare coverage programs. Our program provides application assistance for uninsured children and families who may be eligible for Medi-Cal, Medi-Cal Access Program (MCAP), Covered California, or the Kaiser Permanente Child Health Program. We also provide referrals to Los Angeles County programs such as Ability to Pay (ATP), My Health L.A, Child Delivery Program, and many others.

Our staff is bilingual, professionally trained, and fully committed to assisting families with their health coverage needs.

 

Case Management

After Enrollment Specialists screen clients for eligibility, they guide clients through the Medi-Cal, Medi-Cal Access Program (MCAP), Covered California, or Kaiser Permanente Child Health Program application. After confirming their enrollment into a program, our specialists will follow-up with the clients to ensure they are able to utilize their benefits. If a utilization issue is identified, the specialist will assist the client with resolving it. Subsequently, we work with clients to ensure the retention of their coverage by offering them renewal assistance. Documents needed to complete a healthcare application: 

  • ID cards of adults
  • Copies of children’s birth certificates or proof of legal status in the U.S. (if applicable) 
  • Copies of Social Security cards (if applicable) 
  • Proof of income (two most recent pay stubs & tax return) 
  • Proof of Los Angeles county residency (utility bill) 
  • Proof of pregnancy (if applicable)
  • Medi-Cal card (if available)

For assistance, please contact us to schedule an appointment. 

 

Outreach

The CHOEUR project conducts outreach throughout SPA 7 in an effort to educate families and communities about healthcare coverage. Our outreach team conducts presentations and workshops at community events, schools, and other non-profit organizations. 

If you wish to collaborate with the CHOEUR project, or you would like our outreach team to conduct a presentation at your location, please contact the Project Coordinator. 

 

Appointments

Monday – Friday 
8:00 a.m. to 4:00 p.m.


This program is funded by the Los Angeles County Department of Public Health (DPH).

Contact Us

Human Services Association (HSA) is a private nonprofit agency whose principal mission is to provide families with compassionate and comprehensive care to promote wellness and build strong communities.

HSA Headquarters
Address: 6800 Florence Ave. Bell Gardens, CA 90201
Tel: (562) 806-5400
Fax: (562) 806-5394
For program-specific locations please click here or go to www.hsala.org/locations