Careers at Human Services Association

ERSEA Eligibility Technician - Early Childhood Education

Posted: August 6, 2021

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Position Type

Full-Time Employee (12 months)

Salary Range

$20.00 per hour

Job Description

PROGRAM: Head Start/Early Head Start

STATUS: Full Time - Non-Exempt

REPORTS TO: Program Design Manager


TERM: 12 Months


Under the supervision of the Program Design Manager, the ERSEA-Eligibility Technician is responsible for information tracking of recruitment, eligibility, selection, enrollment and attendance system implementation according to Performance Standards and program policies and procedures. Maintains a data information management system for developing reports to support timely and accurate information for the program. Maintains a monitoring system and procedures, to determine the eligibility of children at the assigned sites.


• Serve as a liaison among program staff and community agencies in order to provide Head Start and Early Head Start children and families’ quality integrated comprehensive service.

• Ensure that no more than 10 percent come from families that exceed the low-income guidelines, and that at least 10 percent of those served are children with disabilities within the assigned sites service area (via Department Director approval).

• Maintain a system to assure that the funded child enrollment is continuously monitored and maintained at the assigned sites of the program; that recruitment involves those families that are most in need of Head Start and Early Head Start services, including previously underserved populations in the assigned service area.

• Ensure that the selection of children and families is based on current enrollment criteria.

• Maintain a waiting list for the assigned center sites and home-based options to facilitate the filling of vacancies as they occur.

• Analyze and report on enrollment data that can/will be utilized for future ERSEA planning within the service area.

• Analyze the causes of absenteeism, and when average daily attendance falls below 85% percent, activate an action/improvement plan in concert with center services staff.

• Implement a monitoring methodology that will ensure that the assigned center sites and home-based options will meet their overall enrollment, recruitment, selection, enrollment and attendance services goals and requirements.

• Perform a variety of outreach activities and recruit eligible children and families for the program; prepare and deliver informational presentations, meet with community agencies and staff to promote involvement in the program.

• Maintain open communication with families, teachers, staff, community, supervisors and Department Director to ensure component is at quality level.

• Complete data entry (Child Plus) and ensures data entry for all enrolled families.

• Prepare and maintain a variety of records (Child Plus), files and reports related to assigned activities and families; assure compliance with applicable laws, codes, rules and regulations; maintain confidentiality of sensitive and privileged information.

• Operate a variety of office equipment

• Use own vehicle to drive to various sites to conduct work.

• Attend a variety of meetings, in-service trainings and conferences; maintain current knowledge of program laws, codes, rules and regulations.

• Attend team meetings, trainings, as instructed by Program Design Manager or Department Director.

• Willing to travel out of town to attend trainings as per Head Start Regulations, as directed by Department Director.

• Other related duties, as needed, by the Program Design Manager or Department Director.


• Operation of office equipment.

• Record-keeping and basic report preparation techniques.

• Oral and written communication skills

• Interpersonal skills using tact, patience and courtesy

• Work independently with little direction.

• Determine appropriate action within clearly defined guidelines.

• Communicate effectively both orally and in writing to supervisor and Dept. Director.

• Plan and organize work and meet schedules and timelines.

• Handle difficult situations and provide crisis intervention referrals to assigned families.

• Bilingual (Spanish/ English), preferred.

• Excellent organizational skills.

• Excellent communication skills.

• Complete tasks in a timely manner. Must gather and analyze data and regulatory material.

• Must be able to handle multi-faceted tasks on a frequent basis.

• Be computer literate in office software programs; experience in data entry, working knowledge of Microsoft programs (Word, Excel, etc.).


• Bachelor’s degree (preferred) in any field related to social services.

• At least 6-months of experience in family social services setting, including knowledge and experience relating to community resources for referrals to families in need of services (preferred).


• Occasional driving is required. Must provide own vehicle, valid California driver license and proof of full insurance coverage

• First Aid certification, Child CPR certification

• Health screening.

• Negative tuberculosis screen (required)

• TDAP or DTAP clearance (required)

• MMR Clearance (required)

• Must pass criminal background check.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ERSEA-Eligibility Technician’s work location will be in Huntington Park. As needed, the ERSEA-Eligibility Technician will drive to different center site locations and training sites (this includes HSA’s main office, or locations to be announced). The majority of the job duties are performed within the office (Clarendon office). These tasks require the following physical demands which include, but are not limited to: constant walking, bending; occasional lifting (25 pounds), pushing, squatting and climbing stairs (as needed) in the office or at one of the preschool sites. The employee will complete required documentation (as indicated in the job description) in the office, a location with moderate noise levels, peanut free, and that is a non-smoking facility.

Application Process

Thank you for your interest in Human Services Association.

To apply for this position, please click the button below, which will open a prepared email in your default email program. Simply attach your resume to the email and click "send." Please do not delete, change, or add more details to the email subject line.

If you experience difficulties sending your email via the button below, please send your resume to and include 21EC25 ERSEA Eligibility Technician - Early Childhood Education in the subject line.

We will review your background, and if the role is a match to your skills and experience, we will reach out to you to discuss next steps.

Any questions regarding this position or the application process should be directed to Human Resources at

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Human Services Association is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. In addition, we complete criminal background checks via Live Scan method (fingerprinting) on all new hire employees.

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Contact Us

Human Services Association (HSA) is a private nonprofit agency whose principal mission is to provide families with compassionate and comprehensive care to promote wellness and build strong communities.

HSA Headquarters
Address: 6800 Florence Ave. Bell Gardens, CA 90201
Tel: (562) 806-5400
Fax: (562) 806-5394
For program-specific locations please click here or go to