MSSP Supervisor (2)

Posted: October 21, 2025

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Position Type

Full-Time Employee

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Salary Range

$38.00 - $42.00

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Job Description

JOB TITLE: MSSP Supervisor

DEPARTMENT: Senior Services

PROGRAM: MSSP

STATUS: Full-Time; Non-Exempt

REPORTS TO: MSSP Site Director

HOURS PER WEEK: 40

LOCATION: Monrovia, CA

Position Summary:

Under the supervision of the MSSP Site Director, the MSSP Supervisor provides direct supervision of Social Work Care Managers (SWCM) and Nurse Care Managers (NCM).

Duties and Responsibilities:

The major responsibilities of this position include, but are not limited to:

• Provides direct supervision of SWCM & NCM.
• Provide ongoing consultations and recommendations regarding participants and services.
• Conduct annual performance evaluations.
• Troubleshoot any issues with service provision with vendor, participants, caregivers and family.
• Review and approve all participant care plans.
• Review progress notes and conduct chart audits.
• Conduct weekly team conference meetings with staff.
• Oversight and authorization of purchases utilizing Waiver Services including verification that other resources have been exhausted.
• Monitoring and tracking of waiver expenditures.
• Ensure implementation of policies and procedures.
• Ensure implementation of guidelines provided in the Site Manual.
• Screen applicants and assign referrals as needed to ensure meeting monthly census goals.
• Submit billing to the Medi-Cal as needed to support the team & program.

Knowledge, Skills and Abilities:

• Ability to exercise independent and sound judgment.
• Effective communication & organizational skills.
• Ability to follow & implement programmatic and agency policies & procedures.
• Ability to meet attendance standards.
• Maintain high level of confidentiality and professionalism.
• Develop and maintain effective working relationships and be approachable.
• Knowledge of community resources, specifically related to the aging population.
• Ability to display equanimity in difficult situations.
• Ability to learn quickly in a fast-paced environment.

Education and Experience:

• Master’s Degree in social work, psychology, nursing, counseling, gerontology, sociology or rehabilitation.
• Two (2) years of direct experience working with the elderly

Licensing/Certification Requirements:

• Occasional driving is required. Must provide own vehicle, valid California driver license and proof of full insurance coverage.

Other Requirements:

• Negative tuberculosis screen
• We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations

Work Environment/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job.

• Work in moderate noise levels and non-smoking environment
• Ability to occasionally lift and/or move up to 25 pounds independently
• Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed)
• Occasionally may be required to stoop, kneel, crouch, or crawl
• Must be able to speak and hear clearly to communicate effectively
• Constantly operates a computer, keyboard, and other various office machinery
• Majority of job duties are performed onsite; however, visits to different sites may be required

In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

Compensation:

In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Human Services Association is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws. As part of our hiring process, we conduct criminal background checks on all new hires using the Live Scan fingerprinting method, in compliance with applicable laws and regulations.

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Application Process

Thank you for your interest in Human Services Association.

To apply for this position, please click the button below, which will open a prepared email in your default email program. Simply attach your resume in .PDF or .DOC format to the email and click "send."

Resumes that are not in .PDF or .DOC format will not be considered. Please do not delete, change, or add more details to the email subject line.

If the position you are applying for has specific education, licensing, or certification requirements, please submit your unofficial transcripts and credentials alongside your resume.

If you experience difficulties sending your email via the button below, please send your resume to jobs@hsala.org and include 25SS17 MSSP Supervisor (2) in the subject line.

We will review your background, and if the role is a match to your skills and experience, we will reach out to you to discuss next steps.

Any questions regarding this position or the application process should be directed to Human Resources at jobs@hsala.org.

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