Careers at Human Services Association
Program Aide / Data Specialist - Family Services
Posted: November 15, 2022
$20.00 - $22.00 per hour
STATUS: Full Time – Non-Exempt
HOURS PER WEEK: 40
REPORTS TO: Program Manager
Under the supervision of the Program Manager, the Program Aide-Data Specialist manages a variety of clerical and data management functions for child abuse prevention program(s); and, assists with the coordination of family centered activities to promote and strengthen protective factors for client families.
DUTIES AND RESPONSIBILITIES:
• Enter data pertaining to client demographics, client services, outcomes, billing reports, and statistical and program(s) reports.
• Establish and maintain effective data tracking systems with high attention to detail; coordinate, track and manage all program(s) data.
• Establish and maintain all program files with strict adherence to confidentiality standards.
• Assist supervisors with activities that support contract and quality assurance (e.g., peer review, quality assurance meetings, frequent auditing of charts, etc.).
• Miscellaneous office duties such as typing, filing, answering phones, reviewing emails and correspondence, reception duties, etc.
• Design computer-generated forms (brochures, pamphlets, flyers, etc.).
• Provide technical training to staff as needed (e.g., data tracking system and/or procedures).
• Assist supervisor and staff with the coordination of community engagement and outreach activities.
• Coordinate family centered activities to promote and strengthen protective factors.
• Attend agency, program and collaborative meetings.
• Performs related duties as required*.
*Related duties as required are duties that may not be specifically listed in the class specification or position description, but are within the general occupational series and responsibility level typically associated with the employee’s class of work.
KNOWLEDGE, SKILLS AND ABILITIES:
• Strong inter-personal and customer service skills; good boundaries.
• Excellent team player and ability to work well with supervisor, colleagues, clients and community stakeholders.
• Excellent verbal and written communication skills; professional language and strong spelling/grammar (Spanish language skills, highly desired).
• Ability to work and communicate effectively with people of diverse cultures and underserved populations.
• Excellent time management and organizational skills a must; high attention to detail and accuracy.
• Knowledge of Microsoft Office programs and technology skills.
• Basic math/accounting skills.
• Ability to coordinate and manage multiple activities with limited supervision and strong independent judgment and initiative.
• Ability to meet attendance standards and work additional hours as necessary (including evening and some weekends).
• Excellent problem-solving skills.
• Maintain high level of confidentiality.
• Knowledge of the Strengthening Families Protective Factors, highly desirable.
• Knowledge of the DCFS Core Practice Model, highly desirable.
• Handle feedback and constructive criticism.
EDUCATION AND EXPERIENCE:
Any combination of experience and education likely to provide the required knowledge, skills and abilities:
• High School Diploma or equivalent.
• Valid California driver license and proof of current automobile insurance.
• Two to three years of experience in the clerical field; one year as an administrative assistant/office manager preparing reports, correspondence, spreadsheets; maintaining files, data entry and ability to coordinate multiple tasks effectively.
• Experience working with underserved and unserved populations, such as people of color, LGBTQ+ community, male survivors, and/or tribal populations, highly desirable.
• Experience with community engagement and outreach strategies, a plus.
• Some driving is required. Must provide own vehicle, valid California driver’s license and proof of liability insurance.
• Negative tuberculosis screen, required.
• Must pass criminal background check.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The administrator’s work location is at the Bell Gardens, CA offices with occasional travel throughout the region; the location has moderate noise levels and is a non-smoking environment.
• In accordance with CA law, the expected pay range for this CA position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
Thank you for your interest in Human Services Association.
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Human Services Association is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. In addition, we complete criminal background checks via Live Scan method (fingerprinting) on all new hire employees.