Careers at Human Services Association

Senior Services Manager - SSP Program

Posted: October 26, 2021

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Position Type

Full-Time Employee

Salary Range

Salary: Depending On Qualifications (DOQ)

Job Description

PROGRAM: SSP and Linkages

STATUS: Full Time, Exempt

REPORTS TO: Senior Services Director


Human Services Association requires proof of COVID-19 vaccination as a condition of employment.


• Under the supervision of the Senior Services Director, provide overall administration of the following community based programs: SSP (Care Management, Home Based Care, Adult Day Care) and Linkages.


• Direct supervision, ongoing support and provide staff development for all supervised staff.

• Perform annual performance evaluations.

• Review and approve all assessments, care plans and client cost monitoring.

• Produce all required program reports timely. Establishing systems as needed.

• Attend and conduct meetings, outreach and presentations internally and in community.

• Screen intakes and referrals for care management appropriateness.

• Ensure contract compliance and monitoring of multiple budgets.

• Establish and maintain effective working partnerships and relationships with public and private agencies countywide.

• Complete quality assurance and performance improvement activity.

• Analyze situations and adopt effective course of action for staff and clients.

• Participate in grant development activities as assigned.

• Oversight of all contracted vendors and license requirements.

• Provide information and assistance to leadership team.

• Risk management compliance- mandated reporting State and Federal Laws.

• Maintain professional standards of practice.

• Perform other duties as assigned.


• Strong verbal, written communication, organizational and interpersonal skills.

• Flexible and able to prioritize tasks as needed for client, staff, or agency needs.

• Leadership qualities and ability to work as a team member.

• Computer literate to include Microsoft Office software.

• Working knowledge of LA County, government and social services programs/resources.

• Preferred Bilingual (English /Spanish).


• Master’s Degree in Social Work or Master’s degree in related field. LCSW preferred.

• Three years post-Master’s Degree in the field of aging with an emphasis in service delivery of community based programs. Two years of supervisory, program coordination, or management experience.


• Some driving is required. Must provide own vehicle, valid California driver’s license and proof of liability insurance.

• Negative tuberculosis screen (required).

• Must pass criminal background check.


• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Senior Services Manager’s work location is at the Bell Gardens, CA offices with periodic travel throughout the region; the location has moderate noise levels and is a non-smoking environment. • The majority of the job duties are performed in an office environment; occasional home visits; employee must climb up one flight of stairs and must occasionally lift and/or move up to 25 pounds

Application Process

Thank you for your interest in Human Services Association.

To apply for this position, please click the button below, which will open a prepared email in your default email program. Simply attach your resume in .PDF or .DOC format to the email and click "send."

Resumes that are not in .PDF or .DOC format will not be considered. Please do not delete, change, or add more details to the email subject line.

If you experience difficulties sending your email via the button below, please send your resume to and include 21SS42 Senior Services Manager - SSP Program in the subject line.

We will review your background, and if the role is a match to your skills and experience, we will reach out to you to discuss next steps.

Any questions regarding this position or the application process should be directed to Human Resources at

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Human Services Association is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. In addition, we complete criminal background checks via Live Scan method (fingerprinting) on all new hire employees.

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Contact Us

Human Services Association (HSA) is a private nonprofit agency whose principal mission is to provide families with compassionate and comprehensive care to promote wellness and build strong communities.

HSA Headquarters
Address: 6800 Florence Ave. Bell Gardens, CA 90201
Tel: (562) 806-5400
Fax: (562) 806-5394
For program-specific locations please click here or go to